Store Policies
PRIVACY POLICY
Your privacy is important to us. Your information is strictly confidential. We
use this for your convenience and to process our orders only. We will not
distribute, display, sell or share any information you entrust to us with any
third parties.
TERMS
We accept credit cards through Paypal. Paypal also allows you to directly
transfer funds from your bank account. For your convenience, Orders placed on
our site are encrypted using Mal’s Shopping Cart with SSL technology, the
industry-standard authentication and encryption technology, to ensure your
transactions are protected. It is also approved by Paypal. If you experience
any difficulties in placing an order, please contact us.
SHIPPING
We ship in stock items within 48 hours. Please allow 5-7 Business Days for your
order to arrive. Express Shipping is also available. Please contact us
prior to placing your order with the date and products needed and we will do
our best to accommodate your request. During Holidays, orders must be placed prior to the
last 8 business days before a major holiday (Valentine's Day, Mother's Day,
Father's Day, Chanukah, Christmas) as we cannot guarantee on-time delivery for
orders placed after that time. We do not Drop Ship at
the time.
INTERNATIONAL ORDERS:
All International Orders will be shipped by Priority Mail International
via the US Postal Service. The Price of Shipping will be determined
based on the Weight of your Order, you may calculate your Shipping cost before Checkout, in the drop down box by choosing (International Orders). This is currently the only shipping
method we offer for International Orders only.
Orders may take up to 2 weeks to arrive.
RETURN POLICY
Returns and Exchanges
are ONLY accepted within 30 days of the purchase/receipt
as long as they are in the same condition as when they were shipped and still
have the original tags and packaging. Upon approval of your return we will
issue you store refund.
Shipping and Handling on returned Merchandise is nonrefundable.
House of Eclectic Chic
11621 sw 106th Ter
Miami, FL 33176
NOTE:
When returning an item, we recommend you return all items via a
traceable carrier such as USPS, UPS or FedEx to insure proper delivery.
HOUSE OF ECLECTIC CHIC is not responsible for any packages that are
damaged or lost in transit.
